TURNAROUND TIMES

Pins, button badges, notebooks, tote bags and wrapping paper are ready to ship - order processing is usually 1-2 business days

Greeting cards and art prints are made to order - order processing times are usually 3-5 business days

Ready to ship items are available for Next Day Delivery (UK only) - orders must be placed by 12.00pm GMT Monday - Thursday. At this time Next Day Delivery is unavailable for international orders

Please be aware that all items ship from London, UK

 

SHIPPING COSTS

Shipping costs are calculated at checkout. All items are shipped and tracked via Royal Mail

UK shipping starts from £2.50 | Next Day Delivery starts at £6.45

EU shipping starts from £4.50 

International/Rest of World shipping starts from £7.25

 

DELIVERY TIMES

UK buyers can expect to receive their orders 1-3 days after shipping

EU buyers can expect to receive their orders 3-5 days after shipping

US/Canada can expect to receive their orders 5-10 days after shipping

Rest of World can expect to receive their orders 7-14 days after shipping

 

RETURNS

All sales are final. All precautions are taken to ensure your order reaches you in perfect condition. Returns will only be accepted where your order has been damaged in transit due to a packaging error on our part. 

If there is an issue with your order please contact info@dorcascreates.com with your order number and order details and we will be touch as soon as possible to try and rectify the issue

Refunds will only be processed for defective items after they have been returned to us

 

INCORRECT SHIPPING ADDRESS 

Please double check the shipping address is correct at time of order. Packages returned to us due to insufficient address information will be reshipped but the buyer will be asked to repay the shipping cost

All orders are sent tracked and a signature will be required upon delivery